Mobile / Slots
From RTP and house edge to Asian handicap and e-wallet rollover, this glossary covers the language you'll encounter across our sportsbook, live casino and slot rooms — so you can make account and game decisions with full clarity.
Knowing what a term means before you act on it changes how you use your account. When you see RTP listed on a slot in our lobby, that figure tells you the theoretical return rate the game provider publishes — not a promise of what you'll receive in a session.
Terms like RTP, volatility, house edge and RNG appear on individual game pages and in provider information panels. On slots from JDB, CQ9 or Habanero, RTP is shown only where the provider exposes it — not every title displays a figure.
Decimal odds, Asian handicap, over/under and spread appear in our sportsbook markets. Cricket markets for BPL and international fixtures use these formats to show potential returns before you confirm a selection.
Deposit, withdrawal, e-wallet, KYC and account verification are terms you encounter in the cashier and account settings. Nagad and Rocket transactions move through these steps; your account dashboard shows the current status of each.
Rollover, turnover, wagering requirement and qualifying bet appear in the terms attached to any active information. These figures are shown in the information detail page — always check them before using a promotional balance.
RTP stands for Return to Player. It is the percentage of total wagers a slot or game is designed to return over a very large number of rounds, as published by the game provider. It is a long-run statistical figure, not a per-session promise. We display it only where the provider makes it available.
House edge is the mathematical advantage the game holds over the player across all bets placed. Expressed as a percentage, it is the complement of RTP on slots and is built into the odds structure on table games. A lower house edge means the game returns more to players over time.
Volatility describes how a slot distributes its payouts. High-volatility slots pay less often but in larger amounts when they do hit. Low-volatility slots pay more frequently in smaller amounts. Volatility is separate from RTP and affects the feel of a session rather than the long-run return rate.
A wager or turnover is the total amount staked on eligible games or bets. Information terms use a turnover requirement to specify how much must be bet before a balance qualifies for withdrawal. The requirement is shown as a multiplier applied to the deposit or bonus amount.
A jackpot is the highest prize available in a slot game, triggered by a specific symbol combination or bonus feature. Some slots carry a fixed jackpot amount set by the provider; others accumulate a prize pool from wagers placed across the network. The type and size are shown in the game's paytable.
A live dealer game streams a real human dealer from a studio to your screen in real time. You place bets through the interface while watching the dealer manage cards or a roulette wheel. Live baccarat, live blackjack and live roulette are common formats available in our live casino section.
Asian handicap is a betting format used in football and cricket markets that removes the draw outcome by giving one side a virtual head start or deficit. It splits the market into two outcomes and adjusts the odds accordingly, often resulting in more balanced pricing than a standard three-way market.
Over/under is a market where you bet on whether a measurable figure — total runs in a cricket innings, total goals in a match — will be higher or lower than a line set by the sportsbook. Your selection is either over or under that number; the actual result determines the outcome.
Rollover is the number of times a bonus or deposited amount must be wagered on qualifying games before a withdrawal can be requested. A rollover of five on a 500 taka deposit means 2,500 taka in total wagers must be completed. The current rollover status is visible in your account area.
An e-wallet is a mobile-based payment account used to deposit and withdraw funds without a bank card. On our platform, Nagad and Rocket are the supported e-wallet rails. Transactions are initiated from the cashier page and processed through the respective mobile wallet app on your phone.
KYC stands for Know Your Customer. It is the identity verification process required before certain account actions — typically larger withdrawals — can be completed. You submit identification documents through the account verification section; the status of your verification is shown in your profile settings.
A qualifying bet is a wager that meets the minimum conditions set in a information's terms — such as a minimum stake, minimum odds or specific market type. Only qualifying bets count toward a rollover requirement. The conditions are listed in the information detail page before you opt in.
Seeing a term in isolation is one thing; seeing how it connects to an actual screen decision is more useful. When you open Crash HotSpin in our lobby, the game's volatility rating — if the provider publishes one — tells you whether to expect frequent small returns or infrequent larger ones during a session. That is separate from the RTP figure, which describes the long-run return across all players.
Open the game detail panel in the lobby to see whether the provider has published a volatility rating. This tells you the payout rhythm to expect in a session, independent of the RTP figure shown alongside it.
In the sportsbook, select a cricket market and look at the handicap line next to each team. The decimal odds shown reflect the adjusted probability after the handicap is applied — your potential return is calculated from those odds.
Before initiating a withdrawal to Nagad, check the verification status in your account profile. If KYC is incomplete, the cashier will show the required steps before the transaction can proceed.
Open the information detail page before using a promotional balance. The rollover multiplier and the list of qualifying games are shown there — slots from JDB, CQ9 and other available studios may count differently toward the requirement.
If a term in the lobby, cashier or information page is unclear, our support team can walk you through what it means in the context of your account. Reach out through any of the channels published on the site.
Open the live chat widget from any page on the site to ask about a term, a cashier step or a information condition. The chat is accessible from both mobile browser and desktop.
Send a detailed question to the support email address listed on our contact page. This is useful for account-specific queries about KYC status, transaction records or information eligibility.
The help centre on the site covers common terms, cashier steps and account actions with written explanations. Search by keyword to find the relevant article for your question.
Open the game detail panel for any slot title. RTP is displayed there only if the provider — such as JDB, CQ9 or Habanero — makes the figure available. Not every title shows a published RTP; where it is absent, the provider has not disclosed it.
Log in and go to your account profile or settings page. The verification section shows which documents have been submitted and whether your identity check is complete, pending or requires additional information from you.
After opting into a information, the remaining rollover amount is shown in your account's information or bonus section. It updates as you place qualifying wagers on eligible games, so you can track progress before requesting a withdrawal.
Yes. Open the transaction history section in your account dashboard. Each deposit and withdrawal entry shows the payment method used, the amount, the date and the current status of that transaction.
Decimal odds show your total return per unit staked, including your original stake. Odds of 2.50 on a 100 taka bet return 250 taka if the selection wins — 150 taka profit plus your 100 taka stake returned. This format is used across our cricket and football markets.
Open the information detail page from the information section of the site. The qualifying bet conditions — minimum odds, eligible markets, minimum stake and rollover multiplier — are listed in the terms shown there before you opt in.